Have you bought or received nappies that have slack elastics? Do you have nappies that have broken snaps or velcro that's lost it's stick or coming away from the seam? Do you want to make sure second hand nappies are safe for your baby?
Let us help. Here at The Nappy Guru HQ we've Stripped & Sanitised and fixed over 6000 nappies!
We
do not do elastic repairs on brands that have elastic sewn onto the leg seams eg on Covers like Alcmena, Seedling Baby, Close Pop Ins, Baby Bare Honey Pot Covers, Peekaboo, Bare and Boho, Big W Big Softies, ie we cannot do 3D double gussets but internal double gussets are fine.
SORRY WE ARE NOT REPLACING ELASTICS ON DESIGNER BUMS OR ECONAPS - try contacting ClothNappyrepairsDarwin on Facebook for these.
If your nappy brand is not listed above or if you are not sure if we can do it - that's ok - just contact us before placing order with some photos!
To ensure we do not get overwhelmed with nappies and keep you waiting - we have decided to limit only 50 nappy in repairs per month. If you notice that you cannot add the quantities you require due to low qty available, send us a message to check when the next 50 will be available.
SNAPS:
We have a great variety of KAM snap colours to match the snaps that require fixing. We cannot repair snaps on Grovia or Kmart Anko brand nappies.
VELCRO:
We fix hook & loop nappies aka velcro that are losing grip or just coming away from seams. We can do complete velcro replacement to make them look brand new again. Velcro we use is from Greenbeans Au.
STRIP & SANITISE (S&S):
We can Strip & Sanitise any smelly, discoloured or second hand nappies as per the method prescribed on cleanclothnappies.com (The bible in cloth nappy care)! This will ensure your nappies are safe for your baby by resetting them for a fresh start.
This will involve a long soak using stain remover + Detergent (Strip) and bleach or high temperature wash (Sanitisation) to kill microbes. A S&S will ensure all your nappies are safe for your baby and they will be ready to wear when you receive them.
What you need to do:
- Choose the type of repair required or Strip & Sanitise (S&S) option.
- Choose the number of nappies that require the type of repair under quantity. (For S&S the Qty = 1 for upto 5kgs of nappies and inserts. For 5-10 kgs - choose 2 in Qty and so on).
- Place Order and Pay
- Wait to be contacted with the address to send the nappies to
- Send the nappies to us at the address provided in Mt Nasura WA 6112 with a self addressed PREPAID satchel or label to return the repaired nappies. Free postage for orders over $150 does NOT apply to nappy repairs or nappy hire kits.
Handy Tip - You maybe able to claim nappy repairs as part of your local council's
nappy rebate! Just ask your local council's waste officer!
FAQs
How can I save on postage costs?
If you are in a metro area, try sendle.com.au or couriersplease.com.au to send us your nappies for repairs. These couriers will pick up the parcel from your door and deliver to mine and I've found it to be usually cheaper than Aust Post. If you are in a country area, Australia Post will still be the cheapest option. Purchase the return postage at the same time.
Have a browse and purchase other items from our store with your nappy repair order, you will be asked to pay $10 or $15 express for postage for anything under $150. This allows us to send back the repairs and your other items together saving you from paying for a PREPAID satchel or label!
Usual turnaround is around 2 weeks from receipt but will depend on the quantity sent and how many people require this service ahead of you. Elastic repairs take 30mins -1 Hour per nappy to complete and we can do about 5-8 nappies/day and all by hand with love and care. Nappy repairs are done in a first come first serve basis - so you will be placed in a queue.
What if I am not completely happy?
If you are unhappy with the repairs, you can let us know by email with pictures. We will work together to come up with a solution or you will be offered a refund or store credit to the amount of the value. There are no warranties given with nappy repairs however you can be assured that we are experts in the field and only use material bought here in Australia from reputable companies. If your nappy is under warranty - contact the company you bought from first as nappy repairs can void their warranty.
Who is doing the repairs and S&S?
Elastics and Velcro Repairs are done by my mother (Sriyani) while I (Kam) do the snap replacements and S&S service. Our mission is to ensure nappies have a long life and keep them out of landfill as long as we possibly can. As advocates for circular economy, we want to encourage re-use so we have decided to keep the price as reasonable as possible to enable more people to get into cloth nappies!
I have other Questions....
Please email kam@thenappyguru.com.au or send a Message via Messenger! We are happy to answer before you place your order!
